Contact Us

Need help with your Wellume order? Email us at wellume.in@gmail.com.

To help us assist you, include the relevant details below.

1. Order Not Delivered or Delayed

• Order number.
• Contact number used when ordering.
• Tracking link, if available.
• A brief explanation of the issue.

2. Return or Refund Requests

• Order number.
• Reason for your request.
• Photos showing any damage, defect or incorrect item, where available.

An unboxing video may help but is not mandatory. Approved returns must be shipped by you at your expense, subject to applicable consumer rights.

3. Tracking Issues

• Order number.
• Tracking link.
• Details of the missing update or disputed delivery attempt.

4. Payment Issues

• Order number, if available.
• Payment method.
• Transaction reference or payment screenshot.
• A description of the problem.

Never share your OTP, UPI PIN, CVV or full card details.

5. Address or Phone Number Changes

Email your order number and corrected details as soon as possible. Changes depend on dispatch status and may not always be possible.

Email us: wellume.in@gmail.com